Uber's Emergency Button
Because pressing a button is safer than dialing 9-1-1
Tldr;
Uber added a feature to call an emergency dispatcher during an Uber trip. Uber was able to do this by integrating with RapidSOS, polling location details with Kafka and using separate alert channels.
Problem
Uber is a convenient service to get around town. However, riding in any ride share can be dangerous since the driver is always in control of the vehicle.
A safe and secure method needs to be in place to protect drivers and riders from any dangerous activities during the ride share.
